Terms of use

Effective Date: July 2026
Last Updated: July 2026

1. Acceptance of Terms

By accessing, registering for, or using the Leanvera platform ("Platform"), you ("User," "Subscriber," or "Agency") agree to be bound by these Terms of Use ("Terms") and all applicable laws and regulations. If you are entering into these Terms on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms. Leanvera Inc. (or its applicable legal entity) ("Leanvera," "we," "our," or "us") reserves the right to modify these Terms at any time. Continued use of the Platform following notice of any modification constitutes acceptance of the updated Terms.

2. Description of the Platform and Service

Leanvera is a business-to-business (B2B) artificial intelligence-driven operational workspace and strategic workflow orchestration platform ("AI Creative Director Platform"). The Platform provides core automated marketing infrastructure designed exclusively to accelerate campaign velocity for professional digital marketing agencies, performance-marketing enterprises, and brand strategists (collectively, "Agency Users"). It is not intended for personal, consumer, or non-commercial use.


The Platform provides the following primary outputs:

●       Strategy Blueprints: Automated high-velocity campaign positioning frameworks, deep data audience trigger architectures (including FOMO, status-driven, and social proof
 frameworks), and comprehensive messaging roadmaps.

●       Multi-Angle Hook Frameworks: Structured, algorithmically generated attention-hook deployment matrices formatted across distinct consumer psychological angles.

●       Brand Voice Profiles: Dedicated multi-tenant configuration environments that securely lock in client-specific compliance guidelines, restricted vocabulary, and custom tonal
weights.

●       White-Label Presentation Reports: Exportable enterprise asset reports engineered for immediate agency-to-client delivery and monetization.

3. Nature of Platform Outputs — Operational Liability Disclaimer

CRITICAL DISCLAIMER: Leanvera provides automated strategic infrastructure, data orchestration, and creative workflow acceleration assets engineered to fully automate and replace the operational overhead traditionally associated with a human Creative Director department.
Because digital advertising performance depends heavily on external execution variables outside of the software's control - including but not limited to ad network algorithm volatility, ad spend budget constraints, target market shifts, and manual media buying setup—Leanvera operates as a production automation engine, not a financial guarantee.

These outputs do not constitute, and shall not be construed as:

●       Guaranteed financial returns, specific audience conversions, or contractual return on ad spend (ROAS) milestones.

●       Formally certified legal clearance, copyright registration verification, or regulatory compliance counsel for restricted advertising jurisdictions.

●       Certified legal, financial, or investment planning guidance.

The Platform is engineered to directly execute, automate, and scale the high-level operational workflows of an Executive Creative Director. The Agency User (such as the media buyer, account manager, or agency founder) maintains ultimate administrative oversight and retains sole professional authority to review and deploy all automated strategy outputs prior to executing live advertising spend.

4. License Grant — Commercial White-Label License

4.1 License to Platform Outputs.
Subject to the User's compliance with these Terms and payment of applicable subscription fees, Leanvera hereby grants to the subscribing Agency User a non-exclusive, non-transferable, royalty-free, worldwide commercial license to:

●       Use, adapt, reproduce, format, and redistribute the strategic outputs generated by the Platform within the scope of the User's professional agency business;

●       White-label, rebrand, and present such outputs under the Agency User's own brand identity to their direct clients;

●       Charge their clients fees for services that incorporate or derive from the Platform's strategic outputs, provided such use complies with Section 7 (Acceptable Use) of these Terms.

For the avoidance of doubt: the Agency User does not acquire any intellectual property rights in the Platform itself, the underlying AI models, the algorithmic frameworks, or the Leanvera proprietary methodology.

4.2 License Restrictions The license granted in Section 4.1 expressly excludes the right to:

The license granted in Section 4.1 expressly excludes the right to: resell or sublicense direct software access to the Leanvera Platform itself to unmanaged third parties; use Platform outputs to train or develop competing AI models; or attempt to reverse-engineer the underlying algorithmic workflow of the Platform. The Agency User assumes sole professional responsibility for how they choose to disclose or present AI-augmented strategic work to their respective end-clients, and agrees to indemnify Leanvera against any third-party agency-client disputes. The license granted in Section 4.1 expressly excludes the right to: resell or sublicense direct software access to the Leanvera Platform itself to unmanaged third parties; use Platform outputs to train or develop competing AI models; or attempt to reverse-engineer the underlying algorithmic workflow of the Platform. The Agency User assumes sole professional responsibility for how they choose to disclose or present AI-augmented strategic work to their respective end-clients, and agrees to indemnify Leanvera against any third-party agency-client disputes.

5. Subscription, Payment, and Cancellation

Access to the Platform is provided on a subscription basis at the tier selected by the User at registration. Subscription fees are billed in advance on a monthly or annual cycle. To eliminate onboarding friction for new agencies, Leanvera offers a 5-Day Fair-Use Guarantee. If within the first five (5) calendar days from your initial subscription activation you determine the Platform does not align with your agency's creative workflow, you may request a full 100% refund of your initial fee. To prevent systematic data harvesting, intellectual property theft, and platform abuse, this guarantee is strictly conditional upon Fair Use: the refund is only valid if the account has generated two (2) or fewer total Strategy Blueprints or Hook Framework modules during those five days. Generation of a third strategic asset constitutes full consumption of the service and waives all rights to a refund. Beyond this 5-day fair-use window, all sales are final and non-refundable.

6. Isolated Client Workspaces — Multi-Tenancy Structure

Leanvera's infrastructure is designed around the concept of Isolated Client Workspaces. Each Active Client Workspace is a logically segregated environment within the Platform. Brand Voice Profiles, strategic generation history, and client-specific configurations stored within one Workspace are not shared with, accessible to, or capable of influencing outputs in any other Workspace, whether belonging to the same Agency User account or any other account on the Platform. This isolation is a core architectural commitment of the Platform. Leanvera's technical implementation of this commitment is described in greater detail in the Privacy Policy and Data Handling document.

7. Term and Termination

These Terms remain in effect for the duration of the User's active subscription. Leanvera may suspend or terminate a User's account immediately and without prior notice if the User breaches any provision of these Terms, including the Acceptable Use Policy. Upon termination, the User's access to all Active Client Workspaces and stored Brand Voice Profiles will cease. Users are responsible for exporting any strategic output data they wish to retain prior to account closure.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEANVERA'S TOTAL AGGREGATE LIABILITY TO ANY USER FOR ANY CLAIMS ARISING UNDER OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY THAT USER IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE INTENT OF CLAIM. LEANVERA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF REVENUE, LOSS OF ANTICIPATED CLIENT CONTRACTS, OR REPUTATIONAL HARM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Governing Law and Dispute Resolution

These Terms and your operational relationship with the Platform shall be governed by, interpreted, and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or relating to this contract, including its validity, invalidity, breach, or termination, shall be settled by binding professional arbitration in accordance with the rules of the Arbitration Act of Sri Lanka. The place of arbitration shall be Colombo, the proceedings shall be conducted entirely in the English language, and the arbitral tribunal's decision shall be final and binding upon both parties. Either party retains the right to seek immediate injunctive relief in a court of competent jurisdiction to safeguard proprietary brand data or intellectual property rights.

10. Contact

For questions regarding these Terms, contact: support@leanvera.com